Terms and Conditions

Welcome to mystudybuddy.shop. These Terms and Conditions govern your use of our website and the purchase of our digital products. Please read these terms carefully before using the website or making a purchase.

  1. Acceptance of Terms

By accessing mystudybuddy.shop, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

  1. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will take effect immediately upon being posted on the website. By continuing to use the website after changes are posted, you accept the modified Terms and Conditions.

  1. Products and Services

mystudybuddy.shop offers the "University Success Guide" eBook and an integrated planner, both available exclusively in digital format. Product details are available on the product page.

  1. Orders and Payments

Orders: Orders can be placed through our website. You will receive a confirmation email once the purchase is completed. Payments: We accept payments via credit card, PayPal, and other payment methods indicated at the time of purchase. Payment must be completed before digital products are made available for download.

  1. Delivery of Digital Products

eBook and Planner: Upon payment confirmation, you will receive an email with links to download the digital products. Please ensure you download and save the files within the period specified in the email, as the links may have an expiration date.

  1. Refund Policy

Our refund policy is designed to assist customers who, despite correctly using our product, are not satisfied with the promised results.

To be eligible for a refund, customers must:

  1. Prove that they purchased the product directly from our official website.

  2. Provide a clear and detailed description of why the product did not meet their expectations.

  3. Demonstrate that the product was used correctly as outlined in the instructions.

Refund requests must be made within 14 days of the purchase date. We do not accept refund requests for changes of opinion or personal preferences. Once the request is received, our team will review it and may ask for additional details, such as images or documentation proving the product did not function as intended. In some cases, we may offer a free product replacement or credit for future purchases instead of a refund. We reserve the right to deny refund requests in cases of policy abuse or failure to meet the conditions.

Refund Request Procedure

Submit a refund request: Email us at mystudybuddy.contact@gmail.com with the following information: - Full name - Purchase date - Reason for the request - Proof of product use (e.g., screenshots, notes, etc.).

Request processing: Within 5 business days of receiving your email, our team will review the request and send you an update.

Refund approval: If the request is approved, you will receive the refund within 7 business days through the payment method used for the purchase.

  1. Intellectual Property

All content on mystudybuddy.shop, including text, graphics, logos, images, and software, is the property of mystudybuddy.shop or our content providers and is protected by copyright laws and other intellectual property laws. You may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from this site without our written consent.

  1. Limitation of Liability

mystudybuddy.shop will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products purchased through the site.

  1. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

  1. Contact

For questions regarding these Terms and Conditions, you can contact us at mystudybuddy.contact@gmail.com or through the contact form on our website.

  1. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with Italian law. Any disputes arising from the use of the site or purchased products will be subject to the exclusive jurisdiction of Italian courts.

mystudybuddy.shop

mystudybuddy.contact@gmail.com